Contact Us
This is the page to use if you want to reach the editorial team behind Offshore Sportsbooks — to flag an error in a review, share what happened when you tried to cash out of an offshore sportsbook, or ask how we arrived at a ranking. Email us at [email protected]. We read everything and aim to reply to genuine enquiries within a couple of business days.
One thing to set straight up front: we are an independent comparison and review site, not a sportsbook. We cannot access your account, release a pending withdrawal, verify your documents, or overturn a graded bet. If your issue is with an operator, you need the operator's own support channel — and we explain below how to escalate when that goes nowhere.
How we make money: some of the sportsbook listings on this site are commercial links, and the publisher may earn a commission if you open an account through one. That arrangement does not buy a ranking, a rating or a kind word, and it has no bearing on how we handle your message.
What to write to us about
- Corrections. A bonus figure, rollover requirement, payout window or banking option that no longer matches what the sportsbook publishes. Include a link or screenshot and the date you saw it — our listings carry a fact-check date, and reader corrections are one of the ways we keep them honest.
- Payout reports. If a site paid you quickly, slowly, partially or not at all, tell us the method used, the amount range, the date requested and the date received. Slow and refused payouts are the single most important thing we track.
- Verification friction. KYC requests that arrived only at withdrawal time, documents rejected repeatedly, or accounts frozen mid-review.
- Methodology questions. Why one sportsbook outranks another, or how an editorial rating is calculated.
- Business and media. Advertising, partnership and press enquiries go to the same inbox — mark the subject line clearly.
Please do not send account numbers, passwords, full card numbers, wallet seed phrases or copies of your ID. We never need them, and no legitimate operator asks for a password either.
Reaching the sportsbooks themselves
Most offshore sportsbooks run live chat and email support, and some publish a phone line. Chat is usually the fastest route for a stuck withdrawal; email gives you a written record, which matters far more than speed if a dispute drags on. Contact details sit in the footer or help center of each site — check them against the address in your account confirmation email rather than trusting a link from a search result, since spoofed support pages are a real hazard in this corner of the market.
When you write to an operator, put the essentials in the first paragraph: account username, withdrawal reference, amount, method, date requested, and what you have already been told. Keep every reply. If you end up asking a licensing body or a payment provider to look at the case, that thread is your evidence.
Where we can and can't help
| Your issue | Who resolves it |
|---|---|
| Pending or delayed withdrawal | The sportsbook's support team, then its licensing authority if named on the site |
| Bonus not credited or rollover disputed | The sportsbook — its promotion terms govern the outcome |
| Wrong bonus terms published on our page | Us — send the correction and we'll re-check |
| Account closed or limited | The sportsbook; offshore terms usually allow closure at the operator's discretion |
| Gambling harm, or wanting to stop | 1-800-GAMBLER, or the support routes on our responsible gambling page |
| Whether betting offshore is lawful where you live | A qualified attorney in your state — we can only give general information |
The sportsbooks readers contact us about most
Almost every message we get about a specific operator concerns one of the sites we rank. Here is context on the three that generate the most correspondence, including the material terms attached to their headline offers and a real limitation for each. Ratings below are our editorial scores, not customer-review averages.
Lucky Rebel
Our top-rated listing at 10.0, and the newest name on the list, which is exactly why reader mail about it matters to us. A newer brand has a shorter public record of paying, so first-hand payout reports carry more weight here than anywhere else on the page. Its advertised welcome offer is 125% up to $1,250 plus a $50 free bet. As with every offshore welcome bonus, that headline number means little until you read the operator's own rollover multiple, minimum odds, qualifying deposit and expiry window — check those on the sportsbook's promotions page before depositing, because they change without notice. Limitation: the shortest track record of any sportsbook we list, and we have no long-run payout history to point to.
Bovada
Rated 9.9 and the most familiar name to US bettors, which is why "is my Bovada withdrawal normal?" is a recurring question in our inbox. It leans heavily on crypto for cashouts, with card and voucher options on the deposit side. Welcome bonus advertised at 50% up to $250, subject to the operator's rollover requirement, minimum odds and time limit — a smaller headline than rivals, but the terms are what decide value. Limitation: it blocks several US states outright, so an account that works for a neighbor may not open for you, and its market depth on smaller sports is narrower than some competitors.
BetOnline
Rated 9.5, and the operator readers most often ask about for limits and pricing rather than bonuses. It runs broad market coverage across NFL, NBA, NHL, MLB, soccer, golf and MMA, a racebook, props, futures, same-game parlays and live in-play betting, and it is one of the names associated with reduced juice on selected lines. Its advertised welcome offer is $250 in free bets, again governed by the site's stated rollover, minimum odds and expiry terms. Limitation: free-bet style offers typically exclude the stake from any return, and the site's bonus conditions are more restrictive than a straight deposit match.
Others we list — BetNow (125% up to $2,500), Everygame (100% up to $500), BetUS (100% up to $2,000 on sports plus 25% on casino), Sportsbetting (50% up to $250 in free bets), Xbet (50% up to $200 on credit card deposits), MyBookie (100% up to $1,000 for new players) and ApuestaHoy (200% welcome offer) — all attach their own wagering requirements, minimum odds and time limits. We don't publish a bonus figure on this site without pointing you at those conditions, and neither should anyone else.
Money questions we get asked
Reading our reviews costs nothing. Everything you spend happens at the sportsbook, and the mechanics are worth understanding before you email us about them.
- Deposits. Offshore sites in the US market commonly accept cryptocurrency, bank cards (with a real chance of issuer declines), bank wire, money transfer services and player-to-player voucher transfers. Availability varies by operator and changes often — verify on the cashier page, not from a review.
- Withdrawals. Crypto is usually the quickest route and the one most operators push; wires and checks are slower and more likely to carry a fee. Advertised payout windows are operator claims, not results we have measured.
- Fees and limits. Minimum and maximum withdrawal amounts, free-withdrawal allowances per month, and conversion costs when moving between USD and crypto all vary. Crypto also carries price volatility risk: the dollar value of a balance can move between request and receipt.
- Verification. Offshore KYC is often lighter at signup and stricter at cashout. Expect ID and address checks to appear when you first withdraw, and budget time for them.
- Tax. Gambling winnings can carry US tax obligations regardless of where the operator sits. That is general information only — consult a qualified tax professional about your own situation.
Beyond sports betting
Most of these operators run more than a sportsbook. The same account typically opens a casino section with slots and table games, a live-dealer room, a racebook for horse racing, and in some cases poker. Bonuses are usually ring-fenced by product — BetUS, for instance, advertises separate sports and casino percentages — and rollover on a casino bonus is generally calculated differently from a sports one. If you're contacting us about casino play specifically, say so; it's a different set of terms. UK readers who land here looking for casino coverage can start with our non-GamStop casino listings instead.
Legal standing, age and eligibility
The sportsbooks on this site are licensed offshore — jurisdictions such as Curaçao, Panama and Costa Rica are the usual ones — and accepting US customers is not the same as being authorized to serve them. For a US bettor this sits in a legal grey area. There is no US state regulator behind these accounts, no state gaming commission complaint process, no segregated-funds requirement and no guaranteed payout. If an offshore operator delays or refuses your money, your options are limited, and we will not pretend otherwise.
State law differs sharply. Some states license and regulate online sportsbooks through a state gaming commission or board; others restrict or prohibit online betting entirely. Check the rules where you live, and treat anything on this site — including this page — as general information rather than legal advice. For a definitive answer, speak to an attorney licensed in your state.
You must be 21 or older to use the sportsbooks we cover, or 18 where an operator sets that minimum and your state permits it. We do not knowingly correspond with anyone under 21 about betting.
If gambling has stopped being fun
Betting costs money and most bettors lose over time. It is not income, and no tip, system or ranking changes that. If it has become a problem, call 1-800-GAMBLER — free, confidential, 24/7 — or text the same service. Be aware that offshore sportsbooks often lack the deposit limits, cool-off periods and self-exclusion tools that regulated US operators are required to provide, so external support and blocking software matter more, not less. Our responsible gambling resources list further options, and please don't email us instead of contacting a support service — we're reviewers, not counselors.
Before you write
- Check the date on the page you're querying. Terms move; our listings carry a fact-check date so you can see how current they are.
- Gather specifics — amounts, dates, methods, screenshots. A vague complaint is hard to act on.
- Strip out anything sensitive: no passwords, no full card numbers, no ID scans, no seed phrases.
- Send it to [email protected] with a subject line that names the operator or the page.
If you'd rather know who's behind the reviews first, our about page covers the editorial team and how we assess each sportsbook, and the terms and conditions set out how this site operates. Either way, we'd rather hear from you than have an error sit on the page.